November 2009 Car Lift Outage (ongoing)

This week has been an eventful one yet again in the ongoing and continued issues with the car lifts. The incompetence of the management company in 'managing' (and I use the term sparingly) this is all too apparent.

Car lift 2 (right-hand when viewed at street level) has been out of action for more than a week now and has been so case countless times over the last 12 months, with only one lift working, the extra stress on that one remaining lift always causes it to fail also, leaving both lifts out of action.

Car lift 1 (left-hand from street level) went out of service sometime between 10pm on Thurs 12th and 8am on Friday 13th (which i'm sure is the only excuse not used by management/otis to date) therefore leaving some estimated 80 plus residents without access to their vehicles are late/lost hours of business etc.

Car lift 1 was rectified at some point during the day on Fri 13th yet lift 2 is still out of service.

On occupying the building some 12 months ago management informed residents that the issues with the lifts etc etc were just "teething" issues BUT to any person with an ounce of common sense can see the bigger picture behind the majority of the problems.

Millenium Estates went into liquidation it but chances are this wouldnt of been without compromise on behalf of the developer during the build. Hypothetically, why spend x amount of £'s on a carlift that does the job properly when you can save tens/hundreds? of thousands of pounds by cutting back on items like carlifts or materials and keep the company afloat a little longer?

However, back to Thompson and Moulton, et all. It stands to reason that if the car lifts are inferior and prone to break with 30 residents (as was the case 12 months ago) that if you increase this to some 150 residents that the likelihood of your inferior car lifts breaking will also increase?

Yet when only one lift is working (i.e. most often than not) there is not a rush to fix it and therefore there is (as indicated) only one point of failure left. A single point of failure with prior history.